Ticketing

Your next destination starts here

Book with us your ticket from the comfort of your home for business or pleasure trips. Our Vralex Services team is always there to help find what you are looking for and advise you on your journey. We offer greater variety and flexibility when booking your tickets. Our sales agents will ensure that you enjoy your travel from the moment you book your flight, they will advise you at all times and inform you of any changes made by the airline. Our specialty is trips to the Caribbean countries, but we can provide your ticket to any destination you want.

Payment can be made in euros (EUR), dollars (USD), Cuban pesos (CUP), freely convertible currency (MLC) or Surinamese dollar (SRD); by transfer or cash. We accept cryptocurrency and bank or Zelle transfers.

FAQs

It can not. Our tickets are non-transferable.
All FlyAllways flights depart from Terminal 2.
You as a passenger, if you are not a resident of your destination country, must have a round trip ticket. If you have a single one-way ticket to any destination, if you do not show your return ticket to Cuba at the airport, which is where you live, they will not let you board the flight.
To check your ticket you must visit the airline's sales offices to check them in the sales systems.
Ticket availability may vary. We suggest you attend our agency, located at Bonistraat, 127 Paramaribo, Suriname or contact our sales agents through our Whatsapp contacts, who will provide you with information regarding availability.
No PCR or antigen test is needed for any passenger to travel to Suriname. However, we recommend you review the requirements to travel to your destination.
You can make the payment from abroad by transfer, Western Union or via Zelle from the United States. You must contact our sales team through our WhatsApp numbers to help you with the management.
If you want to change your ticket, you must go to our office to check whether or not it is allowed to change the date, or contact our WhatsApp numbers with one of our sales agents. In case it is possible to make the change, you must pay the corresponding penalty. If you miss the date of the flight and did not change the date, you would lose the ticket.
Before the age of 2 is considered an infant. From the age of 2, it is no longer considered an infant, and pays as a child. From the age of 12, it is no longer considered a child, and is paid as an adult.
To manage your Electronic Visa or Entry Fee, you must have previously obtained your ticket, in this way you are sure of the exact date on which you are going to travel.
Copa flights depart from Terminal 3 of Havana's José Martí International Airport.

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