Terms & Conditions
Welcome to Vralex Services, your strategic partner in comprehensive travel, logistics, assistance, and personalized services solutions. We are a Suriname-based company dedicated to connecting people with reliable, efficient, and secure solutions, both locally and internationally.
By accessing and using our services, you agree to the following terms and conditions that govern our business relationship:
Scope of Service
At Vralex Services we act as a reliable bridge between clients and suppliers, facilitating the sale of domestic and international airline tickets, hotel reservations, vacation accommodations and tourist rentals, vehicle rentals and the organization of personalized travel packages, national and international shipping of packages and documents, certified and professional translation of documents, sending and receiving remittances with authorized operators, complementary consulting services, management and commercial intermediation, among others. others.
General Conditions
All our services are subject to availability, the policies of our business partners, and regulations in force in Suriname and other countries involved. Vralex Services is not responsible for changes, delays, or interruptions attributable to third parties (airlines, hotels, transport companies, etc.). However, we are committed to acting as active mediators to resolve any incidents and ensure customer satisfaction.
Payments and Cancellations
Prices may be expressed in Surinamese dollars (SRD), foreign currency, or cryptocurrency, as applicable. Services must be paid for within the timeframes and under the conditions indicated. Cancellation, refund, and penalty policies are established by the providers and will be communicated prior to final confirmation.
Privacy and Confidentiality
At Vralex Services, we protect your personal information in accordance with local and international legislation. All data, documents, and communications will be treated with strict confidentiality.
Modifications
Vralex Services reserves the right to modify these terms and conditions at any time. Updates will be posted on our official digital channels.
Your trust is our top priority.